Luna Street Apartment

Guest Manual

Table of Contents

Arrival

Check-in time is anytime after 3:00 PM.

If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Arrival by public transport

Depending on your direction of travel you can get the tram to the nearest tram stop which is Shudehill that is approximately a 9-minute walk.

Apartment Location

The apartment is located on Apartment 213, 5 Luna St, Manchester, M45LX which is a road just off Great Ancoats Street. Please follow the video to show you.

How to Enter the Apartment [Important]

Please watch the video carefully to see how to enter the apartment. The code is 1978. Proceed upstairs to take the lift to Floor 3.

Key Location

The keys are stored at a ‘keynest’ location. This is a local shop that stores keys. The address is:

Lyca Mobile, 91 Shudehill, Manchester M4 4AN

You will receive the code in your welcome messages.

 

Opening Times:
 
Monday
9:30AM to 12:30AM
Tuesday
9:30AM to 12:30AM
Wednesday
9:30AM to 12:30AM
Thursday
9:30AM to 12:30AM
Friday
9:30AM to 12:30AM
Saturday
9:30AM to 12:30AM
Sunday
9:30AM to 12:30AM

 

You can find this on the map below and by clicking on the ‘view larger map’ or ‘directions’.

House Rules

You must also acknowledge Additional rules 

  • No parties or events.
  • No eating in the Bedrooms.- snacks/munchies are OK. 
  • Please do not leave any rubbish or belongings in shared spaces. 
  • Quiet Time 10 PM-6AM 
  • **Please make sure you read the listing in its entirety** 
 

HOME SAFETY 

Emergency Phone Numbers: Medical 111, Fire, 999, Police 999. 

Location of fire alarms: hallway, bedrooms, living room, kitchen. 

  • Please always lock all doors,turn the heating down/off when you leave, and be courteous to the neighbours 
  • Absolutely NO unregistered guests without prior approval.
  • Absolutely NO illegal drugs of any kind – alcohol is OK.

Heating and Hot Water

How to Control the Room Temperature

The temperature is adjusted by using the thermostat located in the kitchen as in the video below.

How to Adjust the Temperature inside the Rooms

Hot Water

The hot water is set to come on automatically when you turn on the taps/shower so you don’t need to worry about any specific settings.

Wifi

 

Network

Hyperoptic Fibre 5363

Password

auUtBrxtkHiE73

Kitchen

Dishwasher

The dishwasher is fairly easy to operate as in the video below.

Hob

The gas hob is fairly easy to operate as in the video below.

Microwave

The microwave is fairly easy to operate as in the video below.

Oven

The electric oven is fairly easy to operate as in the video below.

Washing Machine

If you want to do a regular wash and you can follow the video below.

Others

Lift Location

How to Exit the Recycling Area

To exit the recycling, please enter the code 2506 on the keypad.

Trash & Recycling

Trash and recycling area is in the basement in the car parking area.

Trash Bin - Luna Street

Troubleshooting

If electricity turns off

Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, we need to make sure that all the switches are in the same ‘up’ position. If you are unsure, you can always contact us for clarification.

Fusebox Location - Luna Street

If the Internet is Not Working

Make sure to setup the connections on the Wi-Fi router by ensuring:

  • The phone cable is plugged in into the router/modem.
  • The outlet is switched on at the wall.
  • The Wi-Fi router is turned on.
  • If it’s still not working, turn off the router for 30 seconds and then turn back on again.

If the Cooker is Not Working

Departure

Check-out time is strictly before 10:00AM

Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.

We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.

  • Any checkout after 10:00AM will be subject to an extra cleaning charge
  • Please clean up any dirty dishes and put them away
  • Put any last minute dishes in the dishwasher and turn on
  • Make sure you turn off the stove, oven, heaters and lights
  • Replace any furniture that was rearranged
  • Take out the trash / recycling
  • Make sure you lock the doors
  • Leave the key(s) in the lockbox. The code will be the same as when you entered.
  • After checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Thank you for your stay and we hope to see you again in Luna Street!