We're the #1 East Midlands and Leicester Airbnb Management company.
There’s a reason we’re #1. It starts with integrity and ends with making sure every last detail is taken care of.
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There’s a reason we’re #1. It starts with integrity and ends with making sure every last detail is taken care of.
Unlike other Airbnb management companies, our aim isn’t to have the largest market share. Many of our clients come to us from larger firms because of the personable service we are known for. Our approach means that we can provide the best experience to you, really focus on your property and achieve the best returns and service you deserve.
“Nothing but great things to say about Superhost+. Chris has done an amazing job at creating a more personal and bespoke host experience that provides real value and support to anyone thinking of renting out their property on Airbnb. Always responsive, always helpful and going above and beyond. Cannot recommend these guys more! 5 *****”
-Bertie W.
With our own pricing management, bespoke customer portals, customised guest guidebooks, copywriters and interior designers, our in-house team can quickly tailor everything to your specific needs.
With the ability to seamlessly switch between short term, medium term and long-term lets we can switch between management styles as the customer chooses or as the market dictates. Not only is this approach unique in the industry but it also ensures that there are no vacant periods leading to more revenue for you.
“Finally found an Airbnb management service i can trust. Chris treats my home like its his own which is a refreshing change. A great company to deal with”
-David D.
60% of new customers come from glowing referrals from past customers.
We’re highly experienced in managing Airbnbs in Leicester, Leicestershire and East Midlands.
Attractive listings. Home décor. Guest management. Even the legal stuff. We take care of every detail.
Easily reachable and always responsive.
We pride ourselves on being open with clients whilst developing and maintaining long-term relationships.
Let’s have a no-commitment chat about listing your property on Airbnb. I’ll walk you through the whole process, so you know what to expect.
Address: 6 Saint Georges Way, Leicester LE1 1SH, United Kingdom
Tel: 0116 318 4223
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It’s important for you to have live insight into your property’s performance.
Our proprietary dashboard gives you all the key insights you need. You can check your occupancy rate, view your calendar, see your average daily rate as well as your total earnings per month at your convenience.
Hi I’m Theresa, your Leicester Airbnb Manager.
My passion is exceptional customer experience, for both hosts and their guests. With a background in commercial property and over 20 years’ experience in hospitality, I have the perfect skillset to deliver memorable experiences for every visitor whilst providing excellent financial results to our valued landlord partners.
Whether it’s help with interior design or marketing to the right audience, I can support at every step as much or as little as required.
I can’t wait to work with you!
Theresa
It takes a lot of time and effort to become a Leicester Superhost. But once you do, it will be worth it. As a superhost, you will enjoy more visibility, resulting in increased bookings and extra earnings.
If you are committed to becoming a superhost in Leicester, we are here to help. As Leicester’s leading Airbnb Management Company, we have some tips to help you become a superhost in no time!
First, furnish your Leicester property and make it feel as homely as possible. Remember, your guests have chosen to stay at your Airbnb because they crave a home-like experience and want a place where they can feel comfortable during their visit to Leicester.
When decorating your space, integrate decorative pieces that will give a sense of local feel. It could be a painting or a sculpture of a local artist. Leicester is bursting with talent and inventiveness, so take advantage of these.
Check out local art galleries, such as the Whitewall Galleries, and shop for art pieces made by Leicester-based artists that will look great on your wall.
Aside from showcasing the works of local artists, you can also display the work of Leicester-based musicians through CDs and albums. For instance, you can add CDs or albums of Kasabian or Engelbert Humperdinck, who are both Leicester natives.
You can also hang a decorative piece that represents Leicester, such as this Leicester City Premier League Champions Canvas Wall Art.
Try to keep things minimal so as not to clutter the space. Remember, the more appealing your Airbnb is, the more your guests will rave about it in their reviews.
Surprise your guests by providing them with things they least expect when they arrive at your Airbnb.
Welcome them with delicious treats from Leicester-based bakeries and pastry shops, such as The Tiny Bakery. Order any of their delicious cakes, bread, and pastries that will serve as welcome treats to your guests.
You can also include gift vouchers from local restaurants and cafes near your Airbnb, or even discounts. It doesn’t have to be anything related to food. For instance, you can give them a voucher for Stoneywell or other National Trust property in Leicestershire.
Your guests will surely appreciate the gesture of having these welcome treats as they arrive on your property, which increases your chances of getting five-star ratings.
Writing a welcome letter to your guests several days before they arrive at their Leicester Airbnb is one way to enhance their experience. Personalise the letter based on what you see on their profile, but don’t appear too intrusive. Remember, the goal is to make them feel excited about staying on your property and not scare them away!
The welcome letter should communicate essential information about your property while adding an exceptional welcoming experience.
If you find out your guests are into arts, suggest places they can visit while in Leicester. Tell them about the Victorian Art Gallery at Leicester Museum & Art Gallery or the Attenborough Arts Centre, where they can attend free lectures and workshops.
For history buffs, suggest the 13th century Leicester Cathedral in the Cultural Quarter where they can also visit the fascinating Guild Hall.
If you find out you are hosting a family with kids in your Airbnb property, suggest family-friendly places they can visit, such as the National Space Centre or perhaps the Meridian Leisure Park.
By taking the time to chat with your guests and offer suggestions of places they will love to visit, they will feel more comfortable staying in your Airbnb. Just because you’re not there to welcome them personally doesn’t mean your guests shouldn’t get that personalised experience.
Most travellers these days will refer to the internet to search about the places to visit in their destination. So, there’s a good chance that your guests may already have an idea of places to see in Leicester. But if you want to make a good impression, share your local knowledge with your guests and provide them with offline resources that can serve as their guide when going around.
Head to the Leicester Visitor Information Centre and see if you can get a tourist brochure showcasing the top tourist destinations in the area. These include The Abbey Pumping Station on Corporation Road and the King Richard III Visitor Centre near Leicester Cathedral.
Don’t forget to include information about hidden gems or places they can visit if they want to venture off the beaten path. These are places your guests may know nothing about but would be happy to check out. You can tell them about the Castle Hill Country Park in Anstey, the Ashby Canal, and the Whatton House in Loughborough.
Leicester has some of the UK’s top restaurants, especially those serving authentic Indian cuisines since Leicester is home to the UK’s largest Indian population. Visit some of these restaurants and see if you can ask for a menu that you can have on your Airbnb property. You can also recommend some of these restaurants to your guests, such as Dine India, a classic Indian restaurant and takeaway established in 1999.
Include local events that your guests may not be aware of. Leicester organises a variety of events all year round. Tell them about the St. George’s Festival, the Caribbean Carnival, and Diwali in Leicester, so they won’t miss out on these fun events if they happen to visit at a time when these are taking place.
Sharing your local knowledge to your Airbnb guests can leave a positive impression that will prompt them to give you a 5-star rating!
Having a guidebook in your Airbnb is a great way to provide the resources your guests need to know more about your property and get a feel of the local area.
While most Airbnb hosts would create a digital guidebook that the guests can access online, why don’t you come up with a physical guidebook that your guests can flick through when they arrive? Providing a physical version is not mandatory but having one will make it easier for your guests to find it as soon as they walk through the door.
The guidebook should feature all the amenities in your local neighbourhood in Leicester. You can also feature the top tourist attractions in Leicester and some beautiful images of Leicester.
Don’t forget to include essential details about your Airbnb property, such as its unique features and instructions on how to operate the appliances, like television, cooker, etc. You can also include the Wi-Fi details on the book and other things you want your guests to know.
Having a guidebook to read will help make your guests feel comfortable staying on your property. It improves their experience, which is one way to get a 5-star review.
If you find out your guests are bringing a car, you should give them tips and other instructions about parking in Leicester.
You can tell your guests that there are thousands of parking slots within the city centre, giving them plenty of choices to park. Give them advice on how to avoid receiving Penalty Charge Notice (PCN), and if they do get one, offer tips on how they can pay. Tell them all the essential details about car parking that you believe they should know.
If your guests want to drive around but don’t have a car, you can suggest where they can rent a car. For instance, you can refer them to Paull’s Local Vehicle Rental.
Small things like these usually make guests happy, which is one way to earn a very positive review and make you become a superhost in no time.
A welcome basket is a great way to surprise your guests as they arrive at your Airbnb. It’s a small token to let them know you are happy to go above and beyond for them and want them to have an enjoyable experience while staying on your property.
When preparing your welcome basket, include locally produced items, which could be anything, from chocolates to organic veggies.
The best place to look for items to put on your welcome basket is Cattow’s Farm, which is open daily. You can also include this in your welcome guidebook as a place to go for a day out as they also have a lovely little cafe. You can also pick your own fruit which kids will also love!
You could also check out Eden Farms, which offers a home delivery service of fresh organic veggies in Leicestershire. They have fruit and vegetable baskets that can make for a perfect welcome gift to your guests!
You can also include locally made chocolates from Fire Mountain Ltd. The Leicester-based company aims to create opportunities for Cacao farmers and farming communities. So, include a bit of information about them in your welcome basket.
Sure, these items could cost you some money, but these could be the cause for a positive review that could make you become a Leicester superhost. Therefore, consider these great investments!
Most travellers these days would want to explore places like a local, which is why many would prefer to stay in Airbnb, as it gives them that local feel.
So, if your guests are not travelling by car, expect them to get around in local public transportation just like the locals would. Taking the public transport system is also one way to immerse themselves in the local culture.
Your guests will appreciate it if you leave a note explaining the local transportation system in Leicester. Leicester has numerous bus routes running all over the city, including three park and ride services. Tell your guests where the nearest bus stop from your place is and download a copy of the Main Bus Routes in Leicester to attach to the card.
If you do this, you will gain a happy guest, a positive review, and a superhost status!
While your Airbnb property in Leicester may have Wi-Fi and TV to keep your guests entertained when they prefer to stay indoors, they would appreciate it if you give them some offline-based entertainment.
Include a copy of local newspapers, such as the Leicester Times. If you have some great books related to Leicester, share them with your guests. A great book to include in your Airbnb is the Killing Time by Richard Holland. It’s about a murder investigation set in Leicester.
Another great book is The Leicester City Story, which tells the story of the highs and lows that led to Leicester FC’s first FA Cup win in 2021.
This Autobiography of Engelbert Humperdinck, a resident of Leicester, is another fantastic book to include in your Leicester property.
Aside from reading materials, it’s also a great idea to have board games and other offline games to entertain guests of all ages. You can have card games, dominoes, dice games, and board games like Scrabble, Monopoly, Snakes and Ladders, etc.
If you have an extra room on your Leicester property, convert it into a playroom, where you can have toys for the kids and Table Tennis, Foosball, or Pool table.
These offline-based entertainments will surely make your guests’ stay more enjoyable, and that’s a sure-fire way to earn a five-star rating!
Prepare little gifts that your guests can take home as souvenirs and serve as a fond reminder of their stay in your Leicester Airbnb, increasing your chances of getting an excellent review. The best souvenirs are locally made products from Leicester. Buying locally made products is also a great way to support your local community, something your guests will appreciate.
Located in the heart of Leicester’s Old Town, Harriman & Co is one of those shops where you can find interesting souvenirs to give your guests. They have home fragrances like scented candles, linen mist, body care products and more!
A bottle of wine locally produced in Leicester is a fantastic present for your Airbnb guests. So, check out 23 Wine and Whiskey, which has a great selection of fine wine, whiskey, and spirits that your guests won’t be able to resist!
Another locally made product your Airbnb guests would love to have as souvenirs is a jar of honey from Dave’s Leicestershire Honey.
There are many other locally made products from Leicester to give as take-home presents for your guests. It doesn’t have to be expensive. As they say, it’s the thought that counts!
Giving your guests take-home presents is a perfect way to show them you went the extra mile to make their stay very special. Such a gesture is guaranteed to make you a superhost in no time!
So, if you want to boost your chances of becoming a superhost in Leicester, you should follow our tips above. Start by sending them a welcome letter, then surprise them with a welcome treat or a welcome basket. Offer suggestions on where to go, including all essential information they need for a comfortable and relaxing stay in your Airbnb, and give them gifts to take home as souvenirs. These things will give your guests a wonderful experience, guaranteed to earn you a 5 Star Review!
