Avenue Gardens House Manual

Table of Contents

Arrival

Check-in time is anytime after 3:00 PM.

If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Map Location of Avenue Gardens

You can press the ‘directions’ button on the map to help you navigate to the property. 

Lockbox Location

How to Open Lockbox

Top open the lockbox, first putt down the black cover. Enter the code we sent to you via email and then pull the top black button downwards to open the lockbox.

How to Enter Property

House Rules

You must also acknowledge Additional rules 

  • No parties or events.
  • Not suitable for children or infants [due to terrace]. 
  • Please take off shoes when around the rug 🙏
  • No eating in the Bedrooms.- snacks/munchies are OK. 
  • Please do not leave any rubbish or belongings in shared spaces. 
  • Quiet Time 10 PM-6AM 
  • **Please make sure you read the listing in its entirety** 
 

HOME SAFETY 

Emergency Phone Numbers: Medical 111, Fire, 999, Police 999. 

Location of fire alarms: hallway, bedrooms, living room, kitchen. 

  • Please always lock all doors,turn the heating down/off when you leave, and be courteous to the neighbours 
  • Absolutely NO unregistered guests without prior approval.
  • Absolutely NO illegal drugs of any kind – alcohol is OK.

Heating and Hot Water

How to Control the Room Temperature

You can use the thermostat in the hall to control the room temperature. If you want specific radiators on or off you can control them directly on each individual radiator.

Thermostat - Avenue Gardens House

Hot Water

The hot water is set to come on automatically when you turn on the taps/shower so you don’t need to worry about any specific settings.

Lounge Area

Wifi

Username

BTHub6-G3ZX

Password

6QThNxydAMAg
Wifi - Avenue Gardens House

Kitchen

Hob

Using the hob is simple enough. Use the video below to guide you.

Oven

The oven is fairly easy to operate as in the video below.

Dishwasher

Dishwasher tablets are in the cupboard under the sink. Just put one in the tablet holder, switch dishwasher on, select cycle and then press start.

Washer/ Dryer

If you want to do a combination wash and dry you can follow the video below.

Trash & recycling

Both the trash and the recycling are located outside the property. You can find them by following the video below.

Other

Baking Trays Location

The baking trays are located on the pull-out drawer just underneath the oven.

How to Turn On/Off the Towel Rail

Turning on/off the towel rail is easy to operate as in the video below.

Troubleshooting

If electricity turns off

Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, it can be found in the utility cupboard on as in the video below. Then make sure all the switches are in the same position. If you are unsure, you can always contact us for clarification.

Fusebox - Clerkenwell

If the Internet is Not Working

Make sure to setup the connections on the Wi-Fi router by ensuring:

  • The phone cable is plugged in into the router/modem.
  • The outlet is switched on at the wall.
  • The Wi-Fi router is turned on.
  • If it’s still not working, turn off the router for 30 seconds and then turn back on again.

If Hot Water / Heating is Not Working

Water Heater - Avenue Gardens House

If for any reason there is no hot water make sure that the icons on the boiler are showing as in the video below.

If Thermostat is Not Working

If the thermostat does not repond when you press the buttons, simply take off one of the batteries and put it back again to quickly soft reset the thermostat.

Departure

Check-out time is strictly before 10:00AM

Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.

We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.

  • Any checkout after 10:00AM will be subject to an extra cleaning charge
  • Please clean up any dirty dishes and put them away
  • Put any last minute dishes in the dishwasher and turn on
  • Make sure you turn off the stove, oven, heaters and lights
  • Replace any furniture that was rearranged
  • Take out the trash / recycling
  • Make sure you lock the doors
  • Leave the key(s) in the lockbox. The code will be the same as when you entered.
  • After checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Thank you for your stay and we hope to see you again at Avenue Gardens!