Commonwealth Avenue House

Guest Manual

Table of Contents

Arrival

Check-in time is anytime after 3:00 PM.

If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Arrival by public transport - Map Location

To find the house, you can click on ‘view larger map’ on the map  above to bring up location in google maps. This will give you the best options for public transport depending on which direction you are coming from.

Lockbox Location

The lockbox is located at the front of the property just to the left of the front door.

How to Open Wall-Mounted Lockboxes

Arrival by car

If you arrive by car , there is free parking at the rear of the property.

Arrival by Car - Parking Location Map

If you arrive by car , there is free parking at the rear of the property. Click on the map above to see the entrance to the carpark. You can also follow the video below.

Parking Location Video & How to find Lockbox

There is one allocated parking space. Please see video below to show you where to park. This video also applies if you are arriving on foot as it will show you the lockbox location.

How to Open Wall-Mounted Lockboxes

How to Unlock the Back Door

Arrival by car - How to Exit the Car Park

House Rules

You must also acknowledge Additional rules 

  • No parties or events.
  • No eating in the Bedrooms.- snacks/munchies are OK. 
  • Please do not leave any rubbish or belongings in shared spaces. 
  • Quiet Time 10 PM-6AM 
  • **Please make sure you read the listing in its entirety** 
 

HOME SAFETY 

Emergency Phone Numbers: Medical 111, Fire, 999, Police 999. 

Location of fire alarms: hallway, bedrooms, living room, kitchen. 

  • Please always lock all doors,turn the heating down/off when you leave, and be courteous to the neighbours 
  • Absolutely NO unregistered guests without prior approval.
  • Absolutely NO illegal drugs of any kind – alcohol is OK.

Heating and Hot Water

How to Control the Room Temperature

Heating will be auto-scheduled through the Google Nest. If you want to manually change it, rotate the ring clockwise and counterclockwise to adjust the temperature.

A comfortable temp will be between 20-22 degrees Celsius.


Turning the thermostat to its max will not make it heat up any quicker. Select 20, then when it reaches 20 degrees, turn up 1 degree at a time to max 22 until you are comfortable.

Google Nest - Commonwealth Avenue

Hot Water

The hot water is set to come on automatically when you turn on the taps/shower so you don’t need to worry about any specific settings.

Lounge Area

Wifi

Router location is at the cupboard under the stairs.

Username

CityStay

Password

CityStay41

How to Use the Sofa Bed

To make sofa into a bed while facing the sofa bed, pull the back rest towards you fully and it will go flat. To turn it back to sofa pull it again towards you (it will make clicking noise, stop at 3rd Click). Follow the video below for more instructions.

Kitchen

Gas Hob

Using the hob is simple enough. Use the video below to guide you.

Oven

The oven is fairly easy to operate as in the video below.

Extractor Fan

The extractor fan is fairly easy to operate as in the video below.

Washing Machine

The washing machine is fairly easy to operate as in the video below.

Stop Tap Location

If there is a leak or something you can use this to turn off water for the whole property.

Trash & recycling

Brown bin for bottles/plastics

Green bin for food waste/garden waste

Grey bin for general refuse

Blue bin for paper

Trash Collection - Commonwealth Avenue

Other

Key Selection

🟢 Green Key – Front Door
⚪ White Key – Back Door

First Aid Kit Location

Fire Blanket Location

Troubleshooting

If electricity turns off

Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, it can be found in the utility cupboard on as in the video below. Then make sure all the switches are in the same position. If you are unsure, you can always contact us for clarification.

If the Internet is Not Working

Make sure to setup the connections on the Wi-Fi router by ensuring:

  • The phone cable is plugged in into the router/modem.
  • The outlet is switched on at the wall.
  • The Wi-Fi router is turned on.
  • If it’s still not working, turn off the router for 30 seconds and then turn back on again.

If any of the Appliances are Not Working

If the appliances aren’t working, please check that the switches on the wall are on.

Departure

Check-out time is strictly before 10:00AM

Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.

We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.

  • Any checkout after 10:00AM will be subject to an extra cleaning charge
  • Please clean up any dirty dishes and put them away
  • Put any last minute dishes in the dishwasher and turn on
  • Make sure you turn off the stove, oven, heaters and lights
  • Replace any furniture that was rearranged
  • Take out the trash / recycling
  • Make sure you lock the doors
  • Leave the key(s) in the lockbox. The code will be the same as when you entered.
  • After checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Thank you for your stay and we hope to see you again at Commonwealth Avenue!