East Bond Street Apartment

Guest Manual

Table of Contents

Arrival

Check-in time is anytime after 3:00 PM.

If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Arrival by public transport

The location of the apartment is 12 The Arcus, 30 Bond Street, Leicester LE1 4SX

Depending on your direction of travel you can get the bus to Causeway Lane (Stand AC) bus stop. Alternatively, if you are arriving by another mode of transport, please follow the map below for location.

Arrival by Car - Parking Location Map

Nearest parking is Euro Car Parks Euro Car Parks Limited Mansfield Street 12 Belgrave Gate Leicester LE1 3GP and is £10 for 24 hours.

Car Park - East bond Street

Map Location of Building

Click on ‘view larger map’ above to bring up the building location in the google maps app.

How to Find the Apartment building

Take a left from the Social Climbing store and you will find the door for the Arcus Apartments.

How to Enter the Apartment

Entering the Apartment is fairly easy as in the video below with the corresponding code provided.

Lockbox Location

The lockbox is located at the bottom right of the apartment door. We change the code periodically for security reasons so we will send you the latest code to your inbox before arrival.

Lockbox Location - East bond Street

How to Open the Lockbox

House Rules

You must also acknowledge Additional rules 

  • No parties or events.
  • No eating in the Bedrooms.- snacks/munchies are OK. 
  • Please do not leave any rubbish or belongings in shared spaces. 
  • Quiet Time 10 PM-6AM 
  • **Please make sure you read the listing in its entirety** 
 

HOME SAFETY 

Emergency Phone Numbers: Medical 111, Fire, 999, Police 999. 

Location of fire alarms: hallway, bedrooms, living room, kitchen. 

  • Please always lock all doors,turn the heating down/off when you leave, and be courteous to the neighbours 
  • Absolutely NO unregistered guests without prior approval.
  • Absolutely NO illegal drugs of any kind – alcohol is OK.

Heating and Hot Water

How to Control the Room Temperature

The temperature is controlled by using the thermostat as in the video below.

Hot Water

The hot water is set to come on automatically when you turn on the taps/shower so you don’t need to worry about any specific settings.

Lounge Area

TV

Follow the video below for how to operate the television.

Wifi

Wifi - East bond Street

Network

NOWKIPXC

Password

Zd1YqB5W2vAm

Kitchen

Dishwasher

The dishwasher is fairly easy to operate as in the video below.

Cutlery Location

The cutlery is located just underneath the hob in the drawer as shown on the video below.

Microwave

The microwave is fairly easy to operate as in the video below.

Oven

The oven is fairly easy to operate as in the video below.

Washing Machine

If you want to do a regular wash and you can follow the video below.

Extractor Fan

The extractor fan is fairly easy to operate as in the video below.

Others

How to Use the Towel Rail

You can operate the towel rail by following the video below.

Trash & Recycling

Both the trash and the recycling are located on the ground floor  of the building. You can find them by following the video below.

Troubleshooting

If electricity turns off

Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, it can be found in the utility cupboard on as in the video below. Then make sure all the switches are in the same position. If you are unsure, you can always contact us for clarification.

The fusebox is located inside the utility cupboard next to the front door.

If Hot Water is Not Working

If the hot water isn’t working you can select the ‘boost’ function as in the video below.

If the Internet is Not Working

Make sure to setup the connections on the Wi-Fi router by ensuring:

  • The phone cable is plugged in into the router/modem.
  • The outlet is switched on at the wall.
  • The Wi-Fi router is turned on.
  • If it’s still not working, turn off the router for 30 seconds and then turn back on again.

If the trash door closes behind you

If the trash door closes behind you and you can’t get back in the building, you can re-enter the building by following the video below. 

Departure

Check-out time is strictly before 10:00AM

Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.

We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.

  • Any checkout after 10:00AM will be subject to an extra cleaning charge
  • Please clean up any dirty dishes and put them away
  • Put any last minute dishes in the dishwasher and turn on
  • Make sure you turn off the stove, oven, heaters and lights
  • Replace any furniture that was rearranged
  • Take out the trash / recycling
  • Make sure you lock the doors
  • Leave the key(s) in the lockbox. The code will be the same as when you entered.
  • After checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Thank you for your stay and we hope to see you again in East Bond Street!