Hallmark Guest Manual

Table of Contents

Arrival

Check-in time is anytime after 3:00 PM.

If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Arrival by public transport

The nearest tram and train station is Victoria which is a 7 minute walk from the apartment.

Arrival by Car - Parking Location Map

If you arrive by car, there is parking a short walk from the apartment at:

1 Park Place
Manchester
M4 4EZ

There are two car parks next to each other. One is operated by SIP and the other by Total Car Parks.

Map Location of Building

Click on ‘view larger map’ or ‘directions’ below to bring up the building location in the google maps app.

How to Enter the Main Building

Simply place the reader on the reader outside the communal area as in the video below.

Apartment Location

The Apartment can be found on Floor 10 – access is by the lift.

Key Location

The keys are stored at a ‘keynest’ location. This is a local shop which stored the keys for us.

The address is:

Steven Charles Snooker Centre, 5-11 Cheetham Hill Rd, Cheetham Hill, Manchester M4 4FY

You will receive the code in your welcome messages.

You will find it opposite the apartment building. 

Just go to the counter and say that you have a ‘keynest’ to pick up, and then show them the code we sent to your inbox. 

Key return - IMPORTANT

Please return the keys to the Steven Charles Snooker Centre above.

The Opening times for snooker club are:

Monday11AM to 1AM
Tuesday11AM to 1AM
Wednesday11AM to 1AM
Thursday11AM to 1AM
Friday11AM to 1AM
Saturday11AM to 1AM
Sunday11AM to 1AM

If you are leaving before these times please message us in advance to let us know that keys have been left on the kitchen counter and need returning.

House Rules

You must also acknowledge Additional rules 

  • No parties or events.
  • No eating in the Bedrooms.- snacks/munchies are OK. 
  • Please do not leave any rubbish or belongings in shared spaces. 
  • Quiet Time 10 PM-6AM 
  • **Please make sure you read the listing in its entirety** 
 

HOME SAFETY 

Emergency Phone Numbers: Medical 111, Fire, 999, Police 999. 

Location of fire alarms: hallway, bedrooms, living room, kitchen. 

  • Please always lock all doors,turn the heating down/off when you leave, and be courteous to the neighbours 
  • Absolutely NO unregistered guests without prior approval.
  • Absolutely NO illegal drugs of any kind – alcohol is OK.

Heating and Hot Water

How to Control the Room Temperature

There are wall mounted heaters in each of the rooms, see below for how to operate.

Hot Water

The hot water is set to come on automatically when you turn on the taps/shower so you don’t need to worry about any specific settings.

Lounge Area

Wifi

Wifi 2 - Hallmark

Network

VM4929977

Password

rq2rhNqqdxhm

Kitchen

Hob

The hob is fairly easy to operate as in the video below.

Dishwasher

The dishwasher is fairly easy to operate as in the video below.

Washing Machine

If you want to do a regular wash and you can follow the video below.

Others

Trash & Recycling

Both the trash and the recycling are located on floor -5 [minus five]. You can find this by following the video below.

Troubleshooting

If electricity turns off

Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, it can be found in the utility cupboard on as in the video below. Then make sure all the switches are in the same position. If you are unsure, you can always contact us for clarification.

fusebox 1 - Hallmark
fusebox - Hallmark

If Hot Water / heating is Not Working

If for any reason there is no hot water you can press the ‘boost’ button as in the video below.

Hallmark

Departure

Check-out time is strictly before 10:00AM

Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.

We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.

  • Any checkout after 10:00AM will be subject to an extra cleaning charge
  • Please clean up any dirty dishes and put them away
  • Put any last minute dishes in the dishwasher and turn on
  • Make sure you turn off the stove, oven, heaters and lights
  • Replace any furniture that was rearranged
  • Take out the trash / recycling
  • Make sure you lock the doors
  • Leave the key(s) in the lockbox. The code will be the same as when you entered.
  • After checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Thank you for your stay and we hope to see you again in Hallmark!