Isleworth House Manual

Table of Contents

Arrival

Check-in time is anytime after 3:00 PM.

If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Map Location of Property

You can press the ‘directions’ or ‘view larger map’ button on the map to help you navigate to the property by car and public transport. 

Lockbox Location

The lockbox is located next to the front door. The code will be sent to your messages.

How to Open Lockbox

Top open the lockbox, first putt down the black cover. Enter the code we sent to you via email and then pull the top black button downwards to open the lockbox.

House Rules

You must also acknowledge Additional rules 

  • No parties or events.
  • No eating in the Bedrooms.- snacks/munchies are OK. 
  • Please do not leave any rubbish or belongings in shared spaces. 
  • Quiet Time 10 PM-6AM 
  • **Please make sure you read the listing in its entirety** 
 

HOME SAFETY 

Emergency Phone Numbers: Medical 111, Fire, 999, Police 999. 

Location of fire alarms: hallway, bedrooms, living room, kitchen. 

  • Please always lock all doors,turn the heating down/off when you leave, and be courteous to the neighbours 
  • Absolutely NO unregistered guests without prior approval.
  • Absolutely NO illegal drugs of any kind – alcohol is OK.

Heating and Hot Water

How to Control the Room Temperature

You can use the thermostat in the hall to control the room temperature. If you want specific radiators on or off you can control them directly on each individual radiator.

How to Adjust the Temperature (Radiators)

 If you want specific radiators on or off or to adjust the temperature you can control them directly on each individual radiator.

Hot Water

The hot water is set to come on automatically when you turn on the taps/shower so you don’t need to worry about any specific settings.

Lounge Area

Wifi

The router can be found in the living room. The WiFi details are below.

Username

VM2410123

Password

w3dTkWtgwqcx

TV

The TV is controlled via Roku TV which is found on the TV at HDMI1. You can access TV apps here or cast from your own devices. 

TV - Isleworth

Living Room Fire

There is an electric fire in the living room which can be switched on with the switch on the wall as in the video below.

Kitchen

Hob

The hob is an induction hob so this means that it won’t function unless there is a pan on it. You can see how to use it in the video below.

Extractor Fan

To operate the extractor fan is simple enough. Use the video below to guide you.

Microwave

The microwave is fairly easy to operate as in the video below.

Dishwasher

Dishwasher tablets are in the cupboard under the sink. Just put one in the tablet holder, switch dishwasher on, select cycle and then press start.

Washing machine

The washing machine is fairly easy to operate as in the video below.

Trash & recycling

Both the trash and the recycling are located at the front of the property. Each bin is clearly marked as follows:

Brown – plastic bottles and cans

Blue – paper and card

Green – glass bottles and jars


 Bin collections are on a Tuesday.

Food waste can be put in the green bin below.

Other

Shower & Bath

The shower & bath are both fairly easy to operate. You can follow the video to see how to switch between shower and bath.

How to Use the Towel Rail

The towel rail will turn on automatically when the heating is turned on.

Troubleshooting

If electricity turns off

Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, it can be found in the kitchen utility cupboard on as in the video below. Then make sure all the switches are in the same position. If you are unsure, you can always contact us for clarification.

Fusebox - Isleworth

If the Internet is Not Working

Make sure to setup the connections on the Wi-Fi router by ensuring:

  • The phone cable is plugged in into the router/modem.
  • The outlet is switched on at the wall.
  • The Wi-Fi router is turned on.
  • If it’s still not working, turn off the router for 30 seconds and then turn back on again.

If Hot Water / Heating is Not Working

If the heating / hot water are not working there is an override in the kitchen cupboard.

It is possible to operate the receiver manually. This may be necessary where, for example, the batteries in the Thermostat (Transmitter) are depleted and therefore the heating cannot turn ON or OFF.


1. To engage the manual override, press the MANUAL button on the receiver, which will then light up with a green background. This shows that the manual override is active.

2. Use the M/A button to manually override the status of the receiver. If ON, the heating will turn OFF (M/A red light goes off). If OFF, the heating will turn ON (M/A red light comes on).

 

Also, make sure that the central heating switch is set to ‘on’.

Departure

Check-out time is strictly before 10:00AM

Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.

We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.

  • Any checkout after 10:00AM will be subject to an extra cleaning charge
  • Please clean up any dirty dishes and put them away
  • Put any last minute dishes in the dishwasher and turn on
  • Make sure you turn off the stove, oven, heaters and lights
  • Replace any furniture that was rearranged
  • Take out the trash / recycling
  • Make sure you lock the doors
  • Leave the key(s) in the lockbox. The code will be the same as when you entered.
  • After checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Thank you for your stay and we hope to see you again at Worple Road!