Southfield Gardens Guest Manual

Table of Contents

Arrival

Check-in time is anytime after 3:00 PM.

If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Arrival by public transport

The location of the property is 30 Southfield Gardens, Twickenham, TW1 4SZ, London, UK.

Depending on your direction of travel you can get the bus to Southfield Gardens (Stop SP) bus stop. Click on directions below to find the best route depending on your method of transport. 

Arrival by Car - Parking Location Map

The parking space is the 3rd spot along from the left.

Parking- Southfield Gardens

Lockbox Location

The lockbox is located at the right side of the door as in the video below. We change the code periodically for security reasons so we will send you the latest code to your inbox before arrival.

How to Open the Lockbox

House Rules

You must also acknowledge Additional rules 

  • No parties or events.
  • No eating in the Bedrooms.- snacks/munchies are OK. 
  • Please do not leave any rubbish or belongings in shared spaces. 
  • Quiet Time 10 PM-6AM 
  • **Please make sure you read the listing in its entirety** 
 

HOME SAFETY 

Emergency Phone Numbers: Medical 111, Fire, 999, Police 999. 

Location of fire alarms: hallway, bedrooms, living room, kitchen. 

  • Please always lock all doors,turn the heating down/off when you leave, and be courteous to the neighbours 
  • Absolutely NO unregistered guests without prior approval.
  • Absolutely NO illegal drugs of any kind – alcohol is OK.

Heating and Hot Water

How to Control the Room Temperature

The temperature is adjusted by using the thermostat on the wall in the kitchen as in the video below.

Hot Water

The hot water is set to come on automatically when you turn on the taps/shower so you don’t need to worry about any specific settings.

Lounge Area

TV

Wifi

Wifi - Southfield Gardens

Network

BT-KPAFN9

Password

uC7CRFUm6aPXMc

Kitchen

Air Fryer

The air fryer is fairly easy to operate as in the video below.

Oven & Hob

The oven and hob is fairly easy to operate as in the video below.

Microwave

The microwave is fairly easy to operate as in the video below.

Others

Lamp Remote Control

Lamp Remote - Southfield Gardens

Trash & Recycling

The trash location is at the side of the house. You can find them by following the video below.

🟦 Blue box -> cardboard and paper

⬛ Black box -> plastics and glass

🟩 Green bucket -> wet/food waste

Everything else in the bins behind the wall near the parking.

And the recycling boxes are outside in front of the house.

Recycling - Southfield Gardens

Troubleshooting

If electricity turns off

Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, we need to make sure that all the switches are in the same ‘up’ position. If you are unsure, you can always contact us for clarification.

The fusebox is located on the wall next to the left of the fridge in the kitchen as in the video below.

If the Internet is Not Working

Make sure to setup the connections on the Wi-Fi router by ensuring:

  • The phone cable is plugged in into the router/modem.
  • The outlet is switched on at the wall.
  • The Wi-Fi router is turned on.
  • If it’s still not working, turn off the router for 30 seconds and then turn back on again.

Departure

Check-out time is strictly before 10:00AM

Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.

We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.

  • Any checkout after 10:00AM will be subject to an extra cleaning charge
  • Please clean up any dirty dishes and put them away
  • Put any last minute dishes in the dishwasher and turn on
  • Make sure you turn off the stove, oven, heaters and lights
  • Replace any furniture that was rearranged
  • Take out the trash / recycling
  • Make sure you lock the doors
  • Leave the key(s) in the lockbox. The code will be the same as when you entered.
  • After checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.

Thank you for your stay and we hope to see you again in Southfield Gardens!