If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.
Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, we need to make sure that all the switches are in the same ‘up’ position. If you are unsure, you can always contact us for clarification.
If the Internet is Not Working
Make sure to setup the connections on the Wi-Fi router by ensuring:
The phone cable is plugged in into the router/modem.
The outlet is switched on at the wall.
The Wi-Fi router is turned on.
If it’s still not working, turn off the router for 30 seconds and then turn back on again.
Departure
Check-out time is strictly before 10:00AM
Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.
We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.
Any checkout after 10:00AM will be subject to an extra cleaning charge
Please clean up any dirty dishes and put them away
Put any last minute dishes in the dishwasher and turn on
Make sure you turn off the stove, oven, heaters and lights
Replace any furniture that was rearranged
Take out the trash / recycling
Make sure you lock the doors
Leave the key(s) in the lockbox. The code will be the same as when you entered.
After checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.
Thank you for your stay and we hope to see you again in Spring Terrace!
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