Check-in time is anytime after 3:00 PM.
Occasionally we accommodate checking in at other times, if you contact us.
This listing is often booked. If you require earlier check-in, we maybe able to accommodate for an extra service fee.
Will need 24 hour minimum notice.
Early check-in is not guaranteed.
If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a convenient place to store your luggage.
In order to park, you will need to display the parking Permit in your car. You will find the parking permit in the apartment.
When you have finished with the permit please be sure to replace back in the apartment in the drawer under the television.
If, for any reason you cannot find the permit contact us immediately via the messaging app so that we can inform the parking operator.
Note that we will not be liable for any charges that you may incur by not following these instructions.
The parking permit is kept in this drawer below. Please place it in your car window after you have parked. Before leaving, please retrieve the permit from the car window and put it back in this drawer for the next Guest.
Lockbox is located outside the apartment door.
***IMPORTANT – Please close the lockbox and leave on 0000***
You can see instructions of how to use lockboxes below.
You have an allocated parking spot which is bay number 12. You will find the bay below by following the video.
Please make sure you only park at our allotted space. If another car is parked in that space, please report it to us straight away with photographic evidence.
To enter the building first press the key to the right of ‘0’. “Enter passcode” will appear on screen. Now enter the code which you were given in your welcome email and then press the key to the right of ‘0’ again and the door will unlock.
You must also acknowledge Additional rules
HOME SAFETY
Emergency Phone Numbers: Medical 111, Fire, 999, Police 999.
Location of fire alarms: hallway, bedrooms, living room, kitchen.
Username | BT-27957 |
Password | ckPQe9efgH7M7Q |
Make sure to setup the connections on the Wi-Fi router by ensuring:
Heaters are simple to operate as in the video below.
Please ensure that you turn off heaters after use and before leaving.
If the heaters do not come on it may be that they are switched off at the back so follow this video to ensure that they will come on.
The hot water is set to come on automatically so you don’t need to worry about any specific settings.
If for any reason there is no hot water make sure these two switches are on which you will find in the utility cupboard. It may take a short time foe the water to heat after switching these on.
Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, it can be found in the utility cupboard on the right as below. If you are unsure, you can always contact us for clarification.
Using the hob is simple enough. Use the video below to guide you.
You also need to make sure that it is on at the wall.
The microwave is fairly easy to operate as in the video below.
On the left button, there are functions you can choose from. On the right is the temperature. Please make sure that you use kitchen foil with any use of the baking tray to make it safe for our next guests.
To access the washing machine you may need to unlock the utility cupboard door which you can do by following the video below.
You can select which cycle you want on the dial which corresponds to the cycle list on the left.
If the washing machine doesn’t come on it’s likely that the switch is off at the wall so you can switch that on by following the instructions in the video below.
Dishwasher tablets are in the cupboard under the sink. Just put one in the tablet holder , switch dishwasher on, select cycle and then press start.
If the dishwasher doesn’t come on it’s likely that the switch is off at the wall so you can switch that on by following the instructions in the video below.
Bedrooms:
2 Towels,
Hairdryer
Bathroom:
Shower gel, shampoo, conditioner.
Hand Towel
2 toilet rolls.
Utility Cupboard:
Iron, ironing board. airing rack hairdryer.
cleaning equipment
Vacuum
In case of accidents, there is a first aid kit in the kitchen cupboard.
The apartment bin is located in the kitchen
Both the trash and the recycling are located outside the property. You can find them by following the video below.
Note that the code to enter the bin area is 2908.
Check-out time is strictly before 10:00AM
Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.
We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.
Thank you for your stay and we hope to see you again at Alexander House!
