Check-in time is anytime after 3:00 PM.
If you need to drop your bags early or store your bags after checkout, you can use the left luggage app stasher to find a suitable place to store your luggage.
The location of the apartment is 5 George House, Victoria Place, Richmond, Surrey, TW9 1RU.
Depending on your direction of travel you can get the bus to George Street bus stop. Click on directions below to find the best route depending on your method of transport.
We do not have parking however there are paid parking location that is very close by.
The nearest is Paradise parking.
There is also an NCP carpark close by.
Entering the Apartment is fairly easy as in the video below with the corresponding keys provided. Once through the front door, take the stairs all the way to the top of the building to door number 5.
The lockbox is located to the left of the front door as in the video below. We change the code periodically for security reasons so we will send you the latest code to your inbox before arrival.
You must also acknowledge Additional rules
HOME SAFETY
Emergency Phone Numbers: Medical 111, Fire, 999, Police 999.
Location of fire alarms: hallway, bedrooms, living room, kitchen.
The hot water is set to come on automatically when you turn on the taps/shower so you don’t need to worry about any specific settings.
You can also watch the TV with Surround sound using this remote control.
Network | |
Password |
The dishwasher is fairly easy to operate as in the video below.
The hob and the oven is fairly easy to operate as in the video below.
The microwave is fairly easy to operate as in the video below.
The dryer is fairly easy to operate as in the video below.
If you want to do a regular wash and you can follow the video below.
Both the trash and the recycling are located outside the flat. You can find them by following the video below.
Although rare, on occasions it may be necessary to use the fusebox in case something trips the electrics. On these occasions, we need to make sure that all the switches are in the same ‘up’ position. If you are unsure, you can always contact us for clarification.
The fusebox is located on the wall as shown in the video below.
Make sure to setup the connections on the Wi-Fi router by ensuring:
Check-out time is strictly before 10:00AM
Please note that we cannot extend checkout beyond 10:00AM as we have a very tight turnaround before the next guest arrives.
We cannot delay the cleaners from their other jobs. If you think you need longer please book and pay for an extra nights’ accommodation before staying at the property.
Thank you for your stay and we hope to see you again in Victoria Place!