We're the #1 Manchester Airbnb Management company.
There’s a reason we’re #1. It starts with integrity and ends with making sure every last detail is taken care of.
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There’s a reason we’re #1. It starts with integrity and ends with making sure every last detail is taken care of.
Unlike other Airbnb management companies, our aim isn’t to have the largest market share. Many of our clients come to us from larger firms because of the personable service we are known for. Our approach means that we are able to provide the best experience to you, really focus on your property and achieve the best returns and service you deserve.
“Nothing but great things to say about Superhost+. Chris has done an amazing job at creating a more personal and bespoke host experience that provides real value and support to anyone thinking of renting out their property on Airbnb. Always responsive, always helpful and going above and beyond. Cannot recommend these guys more! 5 *****”
-Bertie W.
With our own pricing management, bespoke customer portals, customised guest guidebooks, copywriters and interior designers, our in-house team can quickly tailor everything to your specific needs.
With the ability to seamlessly switch between short term, medium term and long-term lets we can switch between management styles as the customer chooses or as the market dictates. Not only is this approach unique in the industry but it also ensures that there are no vacant periods leading to more revenue for you.
“Finally found an Airbnb management service i can trust. Chris treats my home like its his own which is a refreshing change. A great company to deal with”
-David D.
60% of new customers come from glowing referrals from past customers.
We’re highly experienced in managing Airbnbs in Manchester and surrounds.
Attractive listings. Home décor. Guest management. Even the legal stuff. We take care of every detail.
Easily reachable and always responsive.
We pride ourselves on being open with clients whilst developing and maintaining long-term relationships.
Let’s have a no-commitment chat about listing your property on Airbnb. I’ll walk you through the whole process, so you know what to expect.
Address: 82 King St, Manchester M2 4WQ
Tel: 0161 818 9978
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It’s important for you to have live insight into your property’s performance.
Our proprietary dashboard gives you all the key insights you need. You can check your occupancy rate, view your calendar, see your average daily rate as well as your total earnings per month at your convenience.
Hi I’m Chris, your Manchester Airbnb Manager.
I have a lifetime of experience in the hospitality industry. Starting from a child working in my father’s restaurant taught me the importance of creating the best experience for customers. I take this experience through to today to ensure that all our Airbnb guests have the most pleasant stay possible.
Having stayed at countless hotels, guesthouses, Airbnbs and even hostels across the world, I know what guests want to make their stays special. Combine this with over 20 years’ management experience, I know what it takes to manage your Airbnb successfully.
You can read more about me and my experience on my Linkedin profile.
If you are interested in having your Airbnb managed, be sure to reach out and I’d be delighted to help out, otherwise please read some of our Manchester Airbnb management insider ‘over and above’ tips below which can help you help your guests have an incredible stay.
Chris
We have put together 11 tips, a variety of which we currently use for our Manchester Airbnb Management.
If you follow these tips, it will almost guarantee you superhost status. Note that these are specific to Manchester Airbnb stays.
If you want a comprehensive list of general tips you can read our article 30 Superhost Airbnb Tips That Will Skyrocket Your Ratings, Income And Occupancy!
Guests love eccentricities and anything local. Remember, your guests chose Airbnb over a sterile hotel room. So you should take advantage of the great works of art that Manchester has to offer.
If your Airbnb is in The Northern Quarter of Manchester for example you could choose some art from Len Grant who has used watercolour and fountain pen to create a great sketch of the area.
The incredible street artists of the district such as Akse, would certainly complement your décor and fit in nicely with the Northern Quarter street art.
If your Airbnb is in Salford, you could consider the works of world famous L.S. Lowry who painted the stickmen over a backdrop of the city.
If you choose wisely, your guests will be delighted that you have gone the extra mile and created a space for them that is not only local, but also classy.
You could also consider sourcing from local artists and craftspeople as it will help people feel the ‘local’ experience. Have a day out at the incredible Manchester Craft and Design Centre where you will certainly find textiles, jewellery, accessories, ceramics, glass, prints as well as local homeware.
Using local Manchester artwork in your Airbnb will give your guests that local feel. You don’t need to go overboard but a little sprinkle here and there will go a long way.
Welcome your guest to Manchester with more than you put in your Airbnb advert.
You could perhaps make a deal with a local coffee shop such as the Fig + Sparrow on Oldma street (as in the Len Grant sketch above!) or my personal favourite Richmond Tea Rooms and offer guests a fresh coffee in the morning.
You could also offer vouchers for discounts at local restaurants such as or a drink at a bar such as the incredible Sinclair’s Oyster Bar or hip Cane And Grain.
If it’s allowed, you could even share your gym membership. Some gyms such as Puregym offer a free voucher for paying members, so why not give that to your guests? You can also give guests free vouchers for local attractions for tours such as Rock and Goal Manchester.
You can’t go wrong offering more than what is in your listing. This will only increase your chance of getting better ratings and in turn higher occupancy.
When you write to your guests make it as personalised as you can from their profile without being too intrusive. If they reply then give them all the local nuggets that you know about that may not be in guidebooks or online! Tailor your answers to your guests’ individual preferences.
Include some information about your house and surrounding area. If you are in the Northern Quarter, perhaps mention about the art work and any hidden bars such as The Washhouse where guests can enjoy a cocktail in a coffee cup chained to the radiator [as Manchester’s Alan Turing used to do].
Before guests arrive try to gather as much information about their likes and dislikes. This can be as simple as asking about their food/music/recreational preferences. If they like certain Manchester bands such as Oasis or Bee Gees, you could tell your guests venues where they used to play or practice such as the The Boardwalk or The Gaumont cinema [For Oasis and Bee Gees respectively]
The same is true for sports fans. If you have football fans staying you can explain how the Premier League had its roots in Manchester, and direct them to the venue and the plaque that shows this. Perhaps direct them to the National Football Museum which is great for fans of all clubs. You can even show the city centre apartment where Manchester City’s manager currently lives.
Of course everything will depend on your guests’ preferences. If they prefer restaurants, tell them about the Restaurants of Manchester. If they prefer theatre, explain about the Manchester Theatres and any discount codes that they sometimes give.
Just use your discretion. The personal touch will definitely improve your chances of Superhost status!
Although many guests will just use their smartphones to find out what is happening in and around Manchester, it’s also a good idea to share your local knowledge too as not everything happening in Manchester is available online.
You pick up some brochures from Manchester Visitor Information Centre. Many people prefer something to flick through when they arrive. These brochures can be tourist destinations such as Science and Industry Museum or The Manchester Museum. Also, get some menus both from local takeaways and restaurants.
Remember to include places that may not be so prominent online or may be a little out of the search area on their phones. These places can include Lyme Hall which is my personal favourite and just 25 minutes by train from Piccadilly Station. If they want the traditional country experience you can direct them to Edale which is 45 minutes away but is stunning in every way.
A good idea also is to include any specific events that are happening. Your guests may be aware of venues and places but not what is actually on in the city. So if your Airbnb guests are there on a date when there’s special events on, include them. This could be for example Manchester Day, Manchester Pride, Manchester International Festival, Manchester Christmas Markets or a whole host of other festivities. Luckily you are hosting in an incredible city so there will always be plenty of events on to delight your guests.
By knowing what is on locally that they otherwise wouldn’t have known about, your guests will likely reward you with a 5 star review.
In the digital era, guidebooks may seem a little dated, but we guarantee that guests will appreciate having something to read that is not on their digital device. The guidebook should of course include all the local amenities of your local area of Manchester. You could include the best Manchester tourist attractions as well as images of Manchester.
Of course it should also include details of your Airbnb too. Make sure you include all the essentials such as how to work the television [you can include that Manchester has its own TV station], the WiFi details, how to work the cooker, heating and so on. We have a more detailed post about that here.
We have had great success and feedback with our guidebooks and we would encourage you to use them to your advantage!
Guests will often arrive to Manchester by car, even in the City Centre. However, guests will not be aware of the parking restrictions in the city. In the centre, Manchester has on-street parking restrictions, in a controlled parking zone, between 8am – 8pm every day of the week.
There are also residents’ parking zones where residents parking permits must be displayed. There are also rules and restrictions for motorbike parking where there are 60 on-street bays to park for free. So if your Airbnb is close to one of those and you know your guest is arriving by motorcycle be sure to include this in your information before guests arrive.
Guests will not want to learn about parking restrictions when they arrive. If your guests receive a parking ticket from Manchester City Council, guess who will get a negative review
Keep your Airbnb guests happy and give them up-to-date Manchester parking information!
If you are currently not providing a welcome basket you are missing out on a trick!
Manchester has some world famous produce that you can include. For example you could include a bottle of Vimto which has its roots in central Manchester. You could also include some Eccles Cakes which are from neighbouring Salford. Or, perhaps you could use include some Swizzels which come from neighbouring New Mills.
You could also include a bottle of local real ale from breweries such as the City Centre’s Cloudwater or Stockport’s Robinsons. There are also mini Prestwich Gin as well as Manchster Gin which you can also provide a taste of. UNfortunately, due to Manchester’s climate we don’t have wine to offer [yet!].
Giving a little taster of Manchester will do wonders for your ratings!
The Manchester transport system is notoriously difficult to navigate, and that is coming from me, a Manchester local! Our Mayor, Andy Burnham is currently trying to reform out confused system!
All the transport options are separate from each other. For example, North Manchester uses First and a different bus company to South Manchester which uses Stagecoach. Then bus day tickets expire at different times depending on the company! You can’t use one bus company day ticket with another company unless you get a special ticket which you have to request.
The Metrolink [tram] is separate from the trains [unless you buy a train ticket that includes Manchester Central Zone]. For trams and trains you need to buy a ticket before you board but for buses you can buy them when you get on.
You can see how confusing it is, even to a local like myself so imagine how confused your Airbnb guests will be who have just arrived!
So by creating a detailed guide explaining how the Manchester transport system works can earn your guests’ eternal gratitude!
Here you can include local newspapers such as The Manchester Evening News or if you are in The Heatons you could also include a copy of MoorMag, whilst Levenshulme Airbnbs can provide Levenshulme News. Guests are unlikely to search these online as invariably they will not know they exist. However, they can be a wealth of information for up and coming local events.
You will find that sometimes guests will appreciate being away from the screen. If you have the space you can include a Manchester dartboard which is unique to Manchester. One of my favourite games to include is Manchester Monopoly which includes sites such as Old Trafford, Albert Square and The Quay’s.
For Salford Airbnbs there is also a new Salford Monopoly edition! You might also be able to dig out a Coronation Street boardgame which is great fun for diehard Corrie fans.
Even if the games aren’t played, they are still a great thing to provide as they add that little bit of uniqueness and nostalgia to your guests’ stay.
Did you know that because it rained so much here that Manchester used to have its own umbrella factory?! In fact it’s now been converted into an amazing little pub cleverly called Rain Bar.
Machester is famous worldwide for its rain. Whilst this stereotype may be a little unfair, it can definitely be said that it does rain a lot in Manchester. Remember, your guests may be arriving from warmer climes and may not be prepared for the inevitable rain of Manchester!
Leave a range of umbrellas for your guests. It might not be the most exciting of tips but may be one of the more practical ones!
Hosts generally leave a welcome present such as a bottle of wine, chocolates or flowers. You should include a welcome guest but why not include a farewell gift too?
Gifts including Manchester symbols such as our bee can be a lovely going away present. It doesn’t have to be anything lavish, just a simple bee keyring or bee balm will do just nicely as the bee is the symbol of Manchester. Of course there are many things you could choose, but remember that your guests may be in Manchester as part of a longer trip so try to keep your gift small in size.
Guests will remember your kindness and you will likely be rewarded with a 5 star review.
There’s quite a few steps to take to make your guests feel welcome. However, If you are looking for a reputable Manchester Airbnb Management Service please feel free to contact us. We would be delighted to help.
So you can see that your best chance of achieving superhost status for your Manchester Airbnb is to start the hospitality before they arrive, keep local information flowing whilst they are staying and then to finish off by providing a leaving present. This will ensure that your Airbnb guests have a great experience and you will invariably get your well earned 5 star review!
So these things work for us. But tell us, what else would you look for as a guest from a Manchester Airbnb management service?
